This document establishes the conditions governing the use of this website https://bellezalabellerose.com/? and the purchase of textile articles and fashion accessories (hereinafter, the “Conditions”), whatever the application, digital medium, support or device through which it can be accessed. From LA BELLE&ROSE we kindly ask you to read these Conditions as well as our Legal Notice, our Privacy and Cookies Policy (“Privacy and Cookies Policy”) before using this website. By browsing our website or placing an order through it you agree to be bound by these Conditions.


The sale of fashion items and accessories through this website is carried out by LA BELLE&ROSE with domicile at Calle Carabela La Niña, 27 El Coronil 41760 – Sevilla with NIF 48988297E with phone 643 72 52 40 and email bellezalabellerose@gmail.com


The personal data you provide about yourself and register on our website, when placing an order or inquiry, will be treated in accordance with our Privacy and Cookies Policy. By using this website you consent to the processing of the personal data provided and declare that all the information or data you provide are true and correspond to reality.


By using this website and placing orders through it you agree to:

  • Use this website only to make legally valid inquiries or orders.
  • Not to make any false or fraudulent orders. On the contrary, if we detect any act that could be considered fraudulent we will be authorized to cancel it and inform the relevant authorities.
  • Provide us your email address, postal address and/or other contact details truthfully and accurately. Likewise, you consent that we may use this information to contact you if necessary, and deliver your package (see our Privacy Policy).

You should be aware that if you do not provide all the necessary information, we will not be able to process your order.

By placing an order through this website, you declare to be over 18 years old and have the legal capacity to enter into contracts.


To place an order, you must follow the online purchase procedure and click on “Authorize payment/buy/…”. After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”).


In case you detect that an error has occurred when entering your personal data, or you wish to modify or add a delivery address, during your registration as a user of this website, you can always modify them in the section “My Account/my profile/my user…”.

You can also contact customer service to modify or add personal details or if you detect difficulties during the purchase process, through the phone 643725240 or by email writing to bellezalabellerose@gmail.com

This website will display confirmation pop-up windows in various sections of the purchase process, which will not allow you to continue with the purchase of the order if the data in these sections have not been provided correctly. You will also see at the end of the purchase process, as in the basket/cart of the website, the details of all the items you have added are offered, so that, before making the payment, you can also modify the data of your order at that time.

If you detect the error in your order after completing the payment process, you must contact our customer service immediately, at the phone or email address mentioned above, to correct the error.


All orders are subject to the availability of products. If there were inconveniences due to stock reasons regarding the supply of items, we would contact you as soon as possible to know if you want to wait for the arrival of the product or if you want the cancellation and refund of the amount paid for your purchase.


Before formalizing the order, you must select several options such as the delivery method that best suits your needs, whether you want home delivery or pickup at the point of sale. We will get your order to you in 24-48h.

The courier will make two delivery attempts, which will be notified to the customer. If delivery is not possible on both occasions, the courier will leave a message and the goods can be picked up from the office corresponding to your address within the next 15 days.??? Will it be returned to the store??

If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with your order, agreeing on a new delivery date or you can also cancel the order with a refund of the price paid, except for the shipping costs incurred by the return of the goods.

For the purposes of these Conditions, it will be understood that “delivery” has occurred or the order has been “delivered” at the moment you or a third party indicated by you acquires the material possession of the products, which will be evidenced by signing the receipt of the order at the delivery address indicated by the customer.

In case that 30 days have passed since your order was available for delivery, and the order has not been delivered for reasons not attributable to us, we will understand that you wish to withdraw from the purchase and it will be returned to us. As a consequence of the termination of the contract, we will refund all payments received in accordance with the articles purchased, except for the return of shipping costs.

In the case of having opted for the delivery mode or pickup in store, your order may be delivered in the store. Once the order has been prepared, we will contact you to inform you that it is available for pickup. You can pick up the order personally (for which you must present the order number and your ID) or designate another person to pick up the order on your behalf, in which case, they must present the order number along with their ID.

If you make a purchase through the store pickup service, these Conditions will also apply to you, notwithstanding any other regulations that may apply.


The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount in the basket, before proceeding to payment.

Prices may change at any time, but changes will not affect orders for which we have already sent you an Order Confirmation.

Once you have selected all the items you wish to purchase, they will be added to your basket and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in all the sections you find as you advance in the purchase process. Also, during the purchase process, before making the payment, you can modify the data of your order or charge account.

You can use Visa, Mastercard and PayPal as payment methods. There is also the possibility that you can pay all or part of the price of your purchase with a gift card from LA BELLE&ROSE.

By clicking on “Authorize Payment” the payment of the order would be confirmed and, the use of the credit card or gift card, it will be understood that it is the legitimate holder of the card.

To minimize the risk of unauthorized access, your credit card data will be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if such entity does not authorize the payment, we will not be responsible for any delay or lack of delivery and we will not be able to formalize any contract with you.


Our website also allows you to make purchases through the guest purchase functionality. In these cases, for the purchase, you will only be asked for the essential data to process your order.

Once the purchase process is completed, you will be offered the possibility to register as a user or continue as an unregistered user, being able to register in the future or make more purchases as a guest.


17.0 Returns

You have a period of 15 natural days to return your order. The shipping costs for such returns will be at your expense.

Your right to return will apply exclusively to those products that are returned in the same conditions in which you received them, without removing seals or labels and without signs of use. No refund will be made if the product has been used, of products that are not in the same conditions in which they were delivered, that have been modified or that belong to products for indoor use, bath or accessories. When returning an item, you must do so using all its original packaging, instructions and other documents that may accompany it, if any.

You can return the products to our physical store located at Calle carabela la niña, 27 El Coronil Sevilla. For this, you must deliver along with the item, the electronic ticket that you will have received attached to the Shipping Confirmation, which is also kept in your account on the website in case you had to recover it. You can present the electronic ticket by showing it digitally on the screen of your mobile device or by bringing it printed to the store.

You will be responsible for the return costs.

Please be aware that if you decide to return the items to us at your expense, we will be authorized to charge you for the expenses we may incur.


If you are confirming an order as a user, you will have the right to withdraw from this contract within a period of 7 natural days without the need for justification. The withdrawal period will expire after the period previously indicated.

To exercise the right of withdrawal, you must notify LA BELLE&ROSE, at the address, calle carabela la niña, 27 El coronil (Sevilla), or by sending an email to the address: bellezalabellerose@gmail.com your decision to withdraw from the contract through an unequivocal declaration. To comply with the withdrawal period, it is sufficient that the communication relating to the exercise of this right by you is sent before the expiry of the corresponding period.

In the event that you withdraw, we will refund the payments received in accordance with the purchase, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method we offer) without undue delay. We will proceed with the refund using the same payment method you used for the initial payment. You will not incur any fees as a result of the refund. However, we may withhold the refund until we have received the items or until you have provided proof of their return.

You must return the products to us or arrange for their return through a courier, without undue delay, and in any case, within a maximum period of 7 calendar days from the date you notify us of your decision to withdraw from the contract. The deadline will be met if you return the items before the end of that period. You will bear the direct cost of returning the items.

The return of the gift card is governed by the Gift Card Terms of Use.


In cases where you believe that at the time of delivery the product does not conform to the contract, you should contact us immediately through our contact channels, providing the product details and the damage it suffers. We may ask for photos or videos of the defective items for evaluation.

You can return the product to our physical store or by sending it packaged to a post office using a shipping label we provide to your email.

We will examine the returned product and will notify you by email if the refund or replacement is appropriate. The refund or replacement will be made as soon as possible and, in any case, within 14 days of the date on which we confirm the refund or replacement of the non-conforming item.

Amounts paid for products that are returned due to a defect or fault, when it actually exists, will be fully refunded, including shipping costs as well as the costs you incurred to return it to us. The refund will be made using the same payment method used for the purchase, except when a gift receipt is presented. In the latter case, the refund will be made with a credit note.


Unless otherwise expressly stated in these Terms, our liability regarding any product purchased on our website is limited to the purchase price of that product. However, unless otherwise required by law, we will not accept liability for the following losses, regardless of their origin:

  • Loss of revenue or sales
  • Loss of business
  • Loss of profits or contracts
  • Loss of anticipated savings
  • Loss of data
  • Loss of management time or office hours

Due to the open nature of this website and the potential for errors in storing and transmitting digital information, or in updating stock, we do not guarantee the accuracy and security of the information transmitted or obtained through this website, unless expressly stated otherwise.


You acknowledge and agree that all copyright, trademarks, and other intellectual and industrial property rights in the materials or content provided as part of the website belong to us or those who granted us a license for its use. You may only use such material in the way that we expressly authorize or those who granted us the license. This will not prevent you from using this website to the extent necessary to copy the information about your order or contact details.

Regarding viruses, hacking, or any other cyber-attacks, you must not misuse this website or its information by intentionally introducing viruses, trojans, worms, logic bombs, or any other harmful or malicious programs or material. You will not attempt to gain unauthorized access to our website, the server on which it is hosted, or any server related to our website.

Failure to comply with this clause may result in offenses as established by applicable law. We will inform the competent authorities of any breach. We will not be responsible for any damage or loss resulting from a denial of service attack, virus, or any other harmful or malicious program or material that may affect your computer, equipment, data, or materials due to the use of this website or the download of its content or content to which it redirects.


Applicable regulations require that some of the information or communications we send to you be in writing. By using this website, you accept that most communications with us are electronic. We will contact you by email or provide information by posting notices on this website. For contractual purposes, you consent to use this electronic means of communication and acknowledge that all contracts, notifications, information, and other communications sent to you electronically meet the legal requirements of being in writing. This condition does not affect your statutory rights.


The contract is binding for both parties, for you and for us, as well as for our respective assignees and successors. You may not transfer, assign, encumber, or otherwise transfer a contract or any rights or obligations derived from it without our prior written consent.

We may transfer, assign, encumber, subcontract, or otherwise transfer a contract or any rights or obligations derived from it at any time during its term. For clarity, such transfers, assignments, liens, or other transfers will not affect the rights that, as a consumer, you have recognized by law nor will they annul, reduce, or limit in any other way the warranties, both express and implied, that we may have granted you.

We will not be responsible for any non-compliance or delay in the fulfillment of any of the obligations assumed when it is due to events that are beyond our reasonable control (“Force Majeure”).

Force Majeure events will include any act, event, non-performance, omission, or accident that is beyond our reasonable control, including, among others:

  • Strikes, lockouts, or other claim measures
  • Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not), or threat or preparations for war
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster
  • Inability to use trains, ships, planes, motor transport, or other public or private means of transport
  • Inability to use public or private telecommunications systems
  • Acts, decrees, legislation, regulations, or restrictions of any government or public authority

It will be understood that obligations will be suspended during the period in which the Force Majeure continues, and we will have an extension in the period to fulfill these obligations for a time equal to the duration of the Force Majeure. We will use all reasonable means to end the Force Majeure or find a solution that allows us to fulfill our obligations despite the Force Majeure.


These Terms and Conditions, along with any document expressly referenced therein, represent the entire agreement between you and us concerning the subject matter and supersede any previous agreement, whether orally or in writing, between you and us.

Both parties acknowledge having entered into a purchase agreement without relying on any statement or promise made by the other party or that could be inferred from any statement or writing in negotiations held by both parties prior to this agreement, except what is expressly mentioned in these Terms and Conditions.

We also reserve the right to modify the Terms and Conditions. Changes made will not have a retroactive effect. If you do not agree with the changes, we recommend that you do not use our website.


The use of our website and the purchase contracts for products through said website will be governed by Spanish law.

Any controversy arising or related to the use of the website or these contracts will be subject to the non-exclusive jurisdiction of the Spanish courts.

If you are contracting as a consumer, nothing in this clause will affect the rights recognized by current legislation.


If you have questions, claims, and/or suggestions, they are welcome. Please send such comments, suggestions, and inquiries to our email bellezalabellerose@gmail.com or our contact phone number.


  1. The gift card or voucher (the Card) is valid for purchasing products for sale in the LA BELLE&ROSE store and websites.
  2. The Card is owned by its issuer: LA BELLE&ROSE., with NIF 48988297E, and address at Calle San Roque, 20 El coronil (Sevilla). The bearer is a mere depositary.
  3. The balance of the Card cannot be refunded or exchanged for money.
  4. If applicable, the refund of the amount of products purchased with the Card that are returned will be made by increasing the available balance.
  • Its balance cannot be refunded or exchanged for money.
  • The card will not be replaced in case of theft, loss, or deterioration. The refund method is an essential condition and is considered expressly accepted with the purchase and/or use of the Card.
  1. The Card is a bearer document. The responsibility for its use and custody belongs to its holder. It will not be replaced in case of theft, loss, or deterioration, although the Issuer reserves the right to replace it in case of a format change.
  2. The Card obtained illicitly will be void.
  3. In the case of purchasing a virtual Card, we will not be responsible for non-receipt or delay in receiving the Card by its recipient for reasons beyond our control.
  4. The acquisition and/or use of the Card implies full acceptance of these conditions, which were provided prior to the acquisition of the Card.


The price indicated on each product includes the Value Added Tax (VAT) corresponding to the peninsular territory. Prices do not include shipping costs or other potential expenses or taxes. All prices are updated. LA BELLE&ROSE reserves the right to modify or update them without prior notice.


Shipping of goods within the peninsular territory will be done within a maximum of 3 working days from the receipt of the order payment, during working hours and provided that the product is in stock. Otherwise, LA BELLE&ROSE will contact you to notify you of the situation and inform you of possible delivery times. We regret not being able to ship to P.O. boxes.

If you decide to cancel the order after it has been processed and shipped, the amount will be refunded, deducting delivery and pick-up costs, even if the order qualified for free shipping. Likewise, if after indicating a delivery address and the package has been sent, you wish to modify it, the costs derived from the modification will be borne by the customer.

For orders picked up at our store, located at Calle Carabela La niña, 27 El Coronil (Sevilla), we will confirm the availability of the purchased items on the first working day after receiving the payment and prepare the order for pickup on that same first working day after receiving the payment.

Parcel shipments will be made through the Correos company. SHIPPING COSTS

You can see the shipping price in the shopping cart section, always before confirming your order; and it will be calculated automatically based on the geographical delivery area.

Delivery in 48 hours. on weekdays, provided that the items are in stock and the order is received before 5 pm from Monday to Friday. Orders received after 5 pm on a Friday or during the weekend are considered processed on Monday at 10 am.

Taxes and fees excluded. Custom fees and other specific taxes for the Canary Islands, Ceuta, and Melilla are the responsibility of the customer and must be paid at the delivery point. For shipments destined for the Canary Islands, Ceuta, or Melilla, any customs detentions will not count for delivery time commitment purposes.


You can pay for your order by credit card, securely:

  • Online payment is encrypted and guaranteed by the 4B payment gateway.
  • You can pay with VISA or Mastercard.
  • This system is secure (3Dsecure). Additionally, the bank’s website may ask you, depending on your card’s bank, for some type of code to validate its authenticity and prevent the use of fraudulent cards or numbers.
  • If you have any doubts, please contact us using our Contact form.
  • Once the payment is verified, your order will be processed.


Every purchase will always be accompanied by its corresponding receipt, which will serve as proof of purchase. An invoice is issued once the customer requests it, after receiving the necessary data for it. Once the invoice is issued, the data cannot be modified, except for errors made by LA BELLE&ROSE.


If after purchasing one or more products from our website you wish to exchange them for another size or a new one, we make exchanges for another product of the same amount, paying the difference if it is of a higher amount.

If, on the other hand, you do not want another product, we will refund the price of it (from this amount, the costs caused by the collection of the returned items will be deducted).

Within a maximum period of 15 days from the delivery date.


  1. Fill out the following request with the exchange details:



First Name

Last Name


Order number:*

Contact phone:*

Why do you want to make an exchange?*

The product does not match the one shown in the image

I need another size

I don’t like how it looks on me

Product you deliver and size:*

Product you want and size:


AddressCityPostal Code

Send a copy of this message to my email address:


  1. Package the product to be returned.
  2. You will receive a confirmation email, and a courier will pick up the package.

3.1 If you have requested another size, a new shipment will be made, with the shipping costs it generates.

3.2 If you have requested a refund, when your product arrives at our warehouse and its condition is checked, the amount will be refunded (from this amount, the shipping costs for the collection will be deducted) within 7 days.

If you chose the “Pick-up at STORE” option, for the address, indicate PICK-UP POINT, and we will notify you to pick it up when it is available.

*The “product you want” must be available in size and color on the website; otherwise, the exchange cannot be processed.


If exceptionally you have received a garment or accessory that has a defect or imperfection, please contact us by writing to bellezalabellerose@gmail.com, attaching an image where the defect or imperfection can be appreciated.